General Information

Mall Hours

Monday through Saturday 10:00 AM to 8:00 PM *
Sunday 10:00 AM to 6:00 PM

* Many stores are open later till 9 PM

(New Year’s Day, Memorial Day, Fourth of July and Labor Day, 10:00 am to 6:00pm)

Restaurants, national stores and theatre hours may vary.

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Directions/Getting Around: Ward Centers is located across from the famous Ala Moana Beach Park and Kewalo Boat Harbor on Ala Moana Boulevard, just one block from Ala Moana Shopping Center, two miles from Waikiki and one mile from Downtown Honolulu. Getting around this 4-block destination of unique shops and restaurants is an easy stroll – just 10 minutes from end to end.

By Car

Enter the free parking lots and parking garages from Auahi Street, Kamakee Street, and Ward Avenue.
Westbound from Hawaii Kai/Sea Life Park: From H1 Freeway, take the Lunalilo exit.
Turn left on Ward Avenue and left again on Auahi Street.
Ward Centers is located on both sides of Auahi Street. Westbound from Waikiki: From Ala Wai Boulevard, turn left on Niu Street to connect to Ala Moana Boulevard.
Turn right on Queen Street (one block past Ala Moana Shopping Center) and left on Auahi Street. Ward Centers is located on both sides of Auahi Street. Eastbound from Mililani/Pearl City: From H2 Freeway, connect to the H1 Freeway.
Take the Kinau exit and turn right on Ward Avenue.
Turn left on Auahi Street.
Ward Centers is located on both sides of Auahi Street.

By Bus

From Waikiki, catch Bus #19, 20 or 42 from Kuhio Avenue.
Other city bus lines that service Ward Centers are #6 (University/Pauoa), #55 and #65 (Kaneohe), and #56 and 57 (Kailua). $2 one-way fare.
For more information, call The Bus at (808) 848-5555.

By Trolley

To get to Ward Centers, catch the Pink Line trolley from Waikiki to Ala Moana Center then connect to the Yellow Line for a quick five-minute ride. The first Yellow Line trolley leaves Ala Moana Center at 12:30p.m. and runs every 45 minutes until 7:10p.m. daily. Trolley stops at Ward Entertainment Center (by Bose), fronting The Sports Authority, Ward Warehouse (Auahi St. bus stop) and Ward Centre (Auahi St. bus stop). There is a $1 one-way fare when you board the Yellow Line from Ala Moana Center and a $1 fare upon return.
For more information, call Waikiki Trolley at (808) 593-2822 or visit http://www.waikikitrolley.com/lines/yellow.asp

By Taxi

Direct phone lines are located at the parking garage entrance (outside of Liquor Collection) and outside of The Chowder House at Ward Warehouse, as well as the valet area at Ward Centre and at the Ward Entertainment Center (escalator, street level) .
Look for the yellow taxi phone on the pillar or call (808) 422-2222 .

Parking: Parking is easy and convenient with over 3,000 free parking spaces.

Valet Service

Convenient valet service is available for $5.00 at the following Ward locations: (Valet service for expectant moms and parents with infants is complimentary at Ward Centre location only.)

Ward Centre: 7 days a week from 10:00 a.m. - 12:00 a.m.
Ward Warehouse: Fridays and Saturdays from 5:00 p.m - 11:00 p.m.
Ward Entertainment Center: Friday, Saturday & Sunday from 10:30 a.m. - 1:00 a.m.

Valet hours will be extended during the holiday season.

Gift Cards

GGP Gift Cards are accepted at most shops and restaurants at Ward Centers (where American Express is accepted), including Ward 16 Theatre. To check your gift card balance, call the toll-free number on the back of your card or visit www.ggpgiftcard.com. You can also check your balance at the convenient gift card readers located at Ward Centers: at Ward Warehouse (fronting Opal Fields and The Chowder House), Ward Centre (opposite the ATM Machine), and Ward Entertainment Center (next to the elevators on the ground level).

As of October 1, 2009, GGP malls introduced the new Shop etc. Gift Cards. These gift cards are available in denominations from $20 to $500 and may be used anywhere American Express is accepted. The new Shop etc. gift cards are available for purchase at the Ala Moana Customer Service Center (phone: 955-9517) during mall hours via credit card --Visa, Mastercard, American Express, Discover, and JCB. We apologize, but cash, personal checks or traveler’s checks are no longer accepted. You may check your Shop etc. gift card balance at any one of 4 gift card balance readers mentioned above, visit www.shopetcgiftcard.com or call toll free 1-800-330-9964.

Victoria Ward Gift Certificates (paper certificates) - If you discover that you are in possession of an old paper gift certificate, please take it to the Customer Service Center at Ala Moana Center for validation. If valid, the paper gift certificate will be converted to a Shop Etc. gift card (minimum value of gift cards are $20). The shops and restaurants at Ward can no longer accept them. If you would like to call the Ala Moana Center Customer Service beforehand, please call 955-9517 during shopping center hours.

Special Services

Valet Service

Convenient valet service is available for $5.00 at the following Ward locations: (Valet service for expectant moms and parents with infants is complimentary at Ward Centre location only.)

Ward Centre: 7 days a week from 10:00 a.m. - 12:00 a.m.
Ward Warehouse: Fridays and Saturdays from 5:00 p.m - 11:00 p.m.
Ward Entertainment Center: Friday 4:30 p.m. - 1 a.m., Saturday & Sunday from 10:30 a.m. - 1:00 a.m.
Extended hours during holidays.

Car Wash & Detailing

Grand Valet - Have your car washed and detailed by Grand Valet at Ward Centre while you shop and dine any day of the week from 10am to 3:30pm. Closed on certain holidays.

For appointments, call 589-1913.

Express Wash – $25-$30
Express Wax – $50-$60
Premium Wax – $100-$130
Express Detail - $80-$90
Full Detail – $165-$195

Travel Guide

Weather: Sunny skies and balmy breezes are abundant in Honolulu. Though the air is fairly humid, trade winds and average day-time temperatures in the upper-80's make for comfortable conditions year-round.
Attire: If you're walking to and around the centers, you will want to dress comfortably - t-shirts, shorts, and comfortable shoes are always high-fashion in Hawaii (add a light windbreaker during winter months). Most of the centers are partially or entirely open-air, so get ready to enjoy Honolulu's wonderful weather.
Finding Your Way: Once you get to Ward Centers, just look for one of our large directories or pick up a destination map to find your way to any one of the exciting shops, restaurants, services or amenities.
Making Time to Enjoy the Sights: You'll want to set aside at least two hours to enjoy all that the four-block neighborhood has to offer (though it's easy to spend the entire day here). Each part of the property offers a unique view of local living. Many of the businesses are one-of-a-kind, locally owned, "Mom & Pop" shops. Though national retailers enjoy a presence, much of the merchandise is unique to Ward Centers.
Photo Opportunities: The land that Ward Centers sits on is rich with history, lush with lots of native Hawaiian foliage and fun store facades. With Ala Moana Beach Park across the street, you'll want to have lots of film on hand to capture your visit.
Who Goes to Ward Centers?: The area is known as a favorite spot for locals to shop, dine, and spend time. Although mainland and international visitors alike enjoy the relaxed atmosphere and local-style hospitality, Ward Centers is definitely the place to go to experience island living.