Special Services

Concierge Services at Ward - Guest Services at Ward 16 Theatre

Concierge Services at Ward makes shopping and dining easier for customers. Peruse restaurant menus, get movie info and find everything you need to know about Ward Centers at the Concierge Services at Ward. Located in the lobby of Ward 16 Theatre, Concierge Services offers everything from customer service and taxi service, Theatre Rentals, Birthday arrangements, Movie Specials and a Membership Program. Visit www.pono-hawaii.com for a full listing of program partners and customer benefits.

Phone: 597-1243
Hours: 12:00 Noon - 9:00 p.m., Wednesday thru Sunday

Gift Wrapping Service
December 12 through 24
Happy helpers at Ward Centers save you some stress by wrapping your gifts. Gift wrapping stations are located at the Ewa end, ground floor of Ward Warehouse and at Ward Centre near the valet parking area during mall hours. A nominal fee benefits the non-profit groups manning the station. Pricing starts at $3.00 per gift item.

Valet Service

Convenient valet service is available for $5.00 at the following Ward locations: (Valet service for expectant moms and parents with infants is complimentary at Ward Centre location only.)

Ward Centre: 7 days a week from 10:00 a.m. - 12:00 a.m.
Ward Warehouse: Fridays and Saturdays from 5:00 p.m - 11:00 p.m.
Ward Entertainment Center: Friday, Saturday & Sunday from 10:30 a.m. - 1:00 a.m.

Holiday Hours for Valet at Ward Centers

Ward Entertainment Center -
Dec. 12- 30, 2008 11:00 am to 12 midnight,
Dec. 24, 2008 & Dec 31, 2008 11:00 AM to 5:00 PM
Dec. 25 Closed
Jan. 1, 2009 Closed

Ward Centre
10:00 AM to 12 midnight (normal valet hours)
except Dec. 24, 2008 & Dec 31, 2008 close at 5:00 PM
Dec. 25 Closed
Jan. 1, 2009 Closed

Ward Warehouse
Dec 12, 2008 to Dec 23, 2008 11:00 AM to 11:00 PM

Seasonal Gift Card Kiosks 2008
Ward Warehouse
Drive-UP & Park Location next to chowder House
November 29-30, December 6-12 (10am-6pm)
December 13-24 (during mall hours)

Ward Centre
Located next to ATM Machine
December 19-24 (during mall hours)